Growth marketing
On TIN, growth covers what AI does to marketing, sales and revenue, and how a company gets cited by AI answer engines. The record splits in two. On revenue, most figures come from the deploying company: Lowe's and Waste Connections reported theirs on earnings calls, and Perk's sits in a vendor's customer story. On AI search, TIN reads the primary studies, and they point away from the usual pitch: topic match, position and a current date decide a citation, while schema and formatting measured as no effect.
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Delivery Hero's agentic AI assistant lifts orders 15% for Glovo restaurant partners 2026-08-17 Boston Proper says its new AI customer agent generated 3x ROI within two weeks and resolves over half its support tickets 2026-08-13 Coca-Cola FEMSA's AI-written retailer campaigns got an 11% click-through rate, 4x its prior approach 2026-08-13 Wyndham says AI concierge bookings run 15% higher room rates than phone reservations across 5,000-plus hotels 2026-08-11 Booking Holdings deploys voice AI across most inbound calls, but LLM-referred traffic stays under 1% of room nights 2026-08-06 Etsy says traffic from AI shopping agents stays under 1 percent of total, but converts higher 2026-08-06 Nedbank says its AI and automation strategy unlocked more than R375 million in annualised value, and AI-linked next-best-offer sales rose from 5 percent to 13 percent of PPB sales 2026-08-04 Wyndham says autonomous AI reservations carry 15 percent higher room rates than phone bookings 2026-07-29 Michaels says its Gemini-powered Ask Mike assistant converts shoppers at more than double the rate of search 2026-07-27 Waste Connections says its AI-linked commercial pricing tool has generated 20 million dollars in run-rate EBITDA gains 2026-07-23 Neptune Insurance says 3,700 agents exchanged 33,000 messages with its new AI tool in one quarter 2026-07-22Questions
How do you get cited by ChatGPT?
Be the primary record for something. When ChatGPT shifted its background searches toward naming specific sites, TIN's read is that it began rewarding the domain a model already associates with a question, not a mention on a popular platform. That favours first-party documentation, filings and original data you published. The same shift cut Reddit's share of ChatGPT citations sharply while OpenAI kept buying Reddit's data, so a single-platform citation strategy is one unannounced change away from a rewrite.
What decides whether an AI engine cites a page?
In the largest controlled experiment TIN read, the cited page matched the topic asked, sat early in the model's context, carried a current date rather than a stale one and, on product queries, stated a price. Those held across every model tested. Organised sections against dense prose showed no consistent effect. Published observations of ChatGPT also show it scoring passages rather than whole pages, so each block of a page has to stand on its own when lifted.
Does schema markup help AI search optimization?
Not in the one controlled test on record. Ahrefs tracked pages that added JSON-LD against matched control pages, and the change in ChatGPT and Google AI Mode citations was indistinguishable from zero; AI Overviews dipped during a platform-wide drop that hit the controls too. Those pages were already cited, so the test shows schema does not push a cited page higher. In a separate Ahrefs study, nearly all llms.txt files were never requested.
Do AI sales and shopping agents grow revenue?
The companies say so, and they are the ones counting. Perk says an outbound sales agent raised its reps' call volume and builds the majority of its North American pipeline, though Salesforce's own sources disagree on whether that agent is live or in pilot. Lowe's says Mylow users convert at a far higher rate than non-users. Waste Connections credits an AI pricing tool with run-rate EBITDA gains. None is independently measured, and Booking Holdings reports AI-referred traffic is still a sliver of room nights.
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