01Why this exists

Every agency claims results. Almost none can be checked. In automation and AI-ops, where the field is young and the buyers are non-technical, that gap is expensive. TIN closes it.

for buyers

Stop guessing.

Verified before/after numbers from real engagements, with the client confirmed and the method on record.

for agencies

Proof beats marketing.

Turn a great project into a verified, citable asset that ranks in search and gets quoted by AI answer engines.

for the AI era

Be the cited source.

When someone asks ChatGPT "who's best at ops automation?", the answer comes from somewhere. TIN is built to be that source.

02How a badge is earned

Three checks clear before a green badge appears. If any fails, the story stays unverified. No exceptions, that rule is the whole product.

step 01

Independently validated

We re-research the story and check every figure against primary and independent sources before it can go green.

step 02

Evidence on record

Every number is backed by something checkable: a followable source, before/after metrics, documentation. No adjectives.

step 03

Method published

How each story was verified ships on the story itself. The record is public, not a claim in fine print.

Read the full verification standard →

03Latest case files

The registry starts here. Each entry is one checked outcome, typed and tagged.

Process Automation & AI-Led Ops
verified

Coinbase: AI spend cut nearly in half, and the biggest lever was caching, not cheaper models

In late June 2026, Coinbase CEO Brian Armstrong said the company cut internal AI spending by nearly half while token usage sat near a company high. The levers: an internal LLM gateway defaulting engineers to open-weight models (Zhipu GLM 5.2, Moonshot Kimi K2.7 Code), task-based routing, and caching that took LibreChat's hit rate from 5% to 60%. Independent analysis argues the caching gain, not the model switch, is what collapsed the bill. It is a CEO claim with no published per-lever breakdown, and the Chinese-origin models carry a live regulatory caveat.

Process Automation & AI-Led Ops
pending

Commonwealth Bank's AI fraud detection: 20M+ payments scanned daily, fraud losses down over 20%

In its February 2026 'Our Approach to Adopting AI' report, Commonwealth Bank of Australia said AI-driven scam and fraud detection scans more than 20 million payments a day and sends 40,355 proactive warning alerts daily, and that this played a crucial role in reducing customer fraud losses by over 20% in 1H26 versus 1H25. Its Compass AI assistant has answered more than 500,000 questions since July 2024. Every figure is CBA's own, self-reported in its AI-adoption report.

Process Automation & AI-Led Ops
pending

Windstar Cruises and Cresta: a chat AI agent containing 70% of chats

Windstar Cruises deployed Cresta across chat and voice: a virtual chat agent in guest services, Agent Assist for live agents, and AI analytics over its interactions. Per Cresta, the chat agent contains 70% of chats, attested by Windstar's Senior Director of Guest Services; the vendor also states a 2% conversion increase over six months and analytics coverage of 100% of interactions. Every figure is vendor-published.

Process Automation & AI-Led Ops
pending

Notion and Decagon: an AI support agent, 34% faster resolution and 2x deflection

Notion deployed Decagon's AI customer-experience agent to automate repetitive inquiries and route the rest to the right expert. Per Decagon's case study, Notion saw a 34% improvement in ticket resolution time, a 2x increase in deflection, and a 3.4% ask-for-human rate. Every figure is vendor-published; Notion's Global Head of Customer Experience is named and quoted.

Open the full registry →

Proof beats marketing.

Bring a real engagement to the dojo and turn it into a verified, citable asset, or read what's already on record.